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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2018 Vol.29 No.2


Pages Title and author(s)
147-162Conceptual design and development of pneumatically controlled flexible fixture and pallets
Suman Gothwal; Tilak Raj
DOI: 10.1504/IJSOM.2018.089246
163-183Robust cooperative maximal covering location problem: a case study of the locating Tele-Taxi stations in Tabriz, Iran
Hassan Rezazadeh; Salim Moghtased-Azar; Meysam Shafiei Kisomi; Rouhollah Bagheri
DOI: 10.1504/IJSOM.2018.089247
184-213Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh; Harwinder Singh
DOI: 10.1504/IJSOM.2018.089248
214-235Performance evaluation of TQM attainment in Indian manufacturing sector
Vineet Gupta; Dixit Garg; Raj Kumar
DOI: 10.1504/IJSOM.2018.089252
236-251Measuring of intellectual capital indexes using FAHP technique in institutes of higher education
Zahra Ghassabi
DOI: 10.1504/IJSOM.2018.089253
252-272Exploring key dimensions of e-service quality: a case of Indian banking industry
Vivek Agrawal; Vikas Tripathi; Anand Mohan Agrawal
DOI: 10.1504/IJSOM.2018.089256
273-288A cooperative covering problem under disruption considering backup coverage
Ladan Hazrati Ashtiani; Mehdi Seifbarghy; Mahdi Bashiri
DOI: 10.1504/IJSOM.2018.089257

 

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