International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2017 Vol.26 No.4


Pages Title and author(s)
411-427Green sustainable operations: a case from service industry
Avninder Gill
DOI: 10.1504/IJSOM.2017.082899
428-442Quantification of agility level using fuzzy logic approach: a case study in a battery manufacturing organisation
C.V. Pooja; C.G. Sreenivasa
DOI: 10.1504/IJSOM.2017.082891
443-458Modelling human resources dashboard with balanced scorecard in customer and financial perspective (case study: Sepah Bank)
Mir Mehrdad Peidaie; Mohsen Sadeghimanesh
DOI: 10.1504/IJSOM.2017.082892
459-475Analysis of issues controlling the feasibility of automobile remanufacturing business in India
Ajay Sinha; Sandeep Mondal; Tonya Boone; Ram Ganeshan
DOI: 10.1504/IJSOM.2017.082893
476-497Cost-to-serve: a strategic tool for decision making in hotel industry using fuzzy technique
Shilpa Parkhi; Sandeep Patil; Ayush Sharma
DOI: 10.1504/IJSOM.2017.082894
498-526Performance appraisement and benchmarking of leagility inspired enterprises: a fuzzy-based decision making approach
Chhabi Ram Matawale; Saurav Datta; Siba Sankar Mahapatra
DOI: 10.1504/IJSOM.2017.082895
527-543Understanding contemporary models for organisational sustainability: critical review
Amjad Khalili; Md Yusof Ismail; A.N.M. Karim
DOI: 10.1504/IJSOM.2017.082900