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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2017 Vol.26 No.1


Pages Title and author(s)
1-17Revealing customer dominant logic in healthcare services
Kaisa Seppänen; Janne Huiskonen; Jouni Koivuniemi; Henri Karppinen
DOI: 10.1504/IJSOM.2017.080675
18-48The moderating effect of supply chain role on the relationship between social capital and performance
Byung Hak Leem; K.J. Rogers
DOI: 10.1504/IJSOM.2017.080676
49-67Designing a fuzzy approach for modelling the performance evaluation of education service providers
Prasun Das; Srabanti Mukherjee
DOI: 10.1504/IJSOM.2017.080677
68-96Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
Maurizio Faccio; Mauro Gamberi
DOI: 10.1504/IJSOM.2017.080678
97-121Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
Asher Ramish; Tashfeen M. Azhar; Haroon Rasheed
DOI: 10.1504/IJSOM.2017.080679
122-140Efficacy appraisal model of TQM elements in auto industry in India
Vineet Gupta; Raj Kumar; Dixit Garg
DOI: 10.1504/IJSOM.2017.080680

 

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