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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2015 Vol.22 No.1


Pages Title and author(s)
1-20Customer expectations about the service offered by fitness centres in Natal/RN: a study under the perspective of the analysis of clusters
Evadio Pereira Filho; Domingos Fernandes Campos; Marcel L. Ribeiro Dantas
DOI: 10.1504/IJSOM.2015.070880
21-39Evaluating lean implementation performance in Indian MSMEs using ISM and AHP models
M.M. Ravikumar; K. Marimuthu; P. Parthiban
DOI: 10.1504/IJSOM.2015.070881
40-59Remanufacturing process: the case of heavy equipment support services
Vaishali Sharma; S.K. Garg; P.B. Sharma
DOI: 10.1504/IJSOM.2015.070882
60-85Cost savings in hospital materials management: look-back versus look-ahead inventory policies
Raffaele Iannone; Alfredo Lambiase; Salvatore Miranda; Stefano Riemma; Debora Sarno
DOI: 10.1504/IJSOM.2015.070883
86-100A decision support system for IMS selection based on fuzzy VIKOR method
Seema; Darshan Kumar
DOI: 10.1504/IJSOM.2015.070884
101-121On single item time weighted mixture inventory models with independent stochastic lead times
Achin Srivastav; Sunil Agrawal
DOI: 10.1504/IJSOM.2015.070885

 

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