International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2014 Vol.19 No.4


Pages Title and author(s)
413-430Behind closed doors: the potential of lean management in safety audit services
Xavier Walthoff-Borm; Luc Chalmet
DOI: 10.1504/IJSOM.2014.065667
431-450Inventory management over firm life cycle: some empirical evidence
Khaled Elsayed
DOI: 10.1504/IJSOM.2014.065668
451-467Simulation model of professional service personnel inventory
Scott R. Swenseth; David L. Olson
DOI: 10.1504/IJSOM.2014.065669
468-490Uncertainty and schedule instability in supply chain: insights from case studies
I. Nyoman Pujawan; Mahendrawathi Er; Duangpun Kritchanchai; Tuanjai Somboonwiwat
DOI: 10.1504/IJSOM.2014.065670
491-513Building antifragility in service organisations: going beyond resilience
Ayham Jaaron; Chris J. Backhouse
DOI: 10.1504/IJSOM.2014.065671
514-531Performance optimisation of mammography clinics with non-crisp inputs by an integrated fuzzy simulation approach
Ali Azadeh; Fatemeh Rouhollah; Yashar Tavasoli; Mohammad Abdollahi
DOI: 10.1504/IJSOM.2014.065672