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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2014 Vol.18 No.4


Pages Title and author(s)
359-377Cutting-fluid selection using complex proportional assessment method
Rajesh Attri; Nikhil Dev; Krishan Kumar; Amit Rana
DOI: 10.1504/IJSOM.2014.063241
378-403Analysing the operational risks in supply chain by using weighted interpretive structure modelling technique
Mahesh Chand; Tilak Raj; Ravi Shankar
DOI: 10.1504/IJSOM.2014.063242
404-428RETRACTED ARTICLE ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
Suchismita Satapathy
DOI: 10.1504/IJSOM.2014.063243
429-448The interrelationship between ISO 9000 and total quality management: an empirical investigation with a focus on soft and hard TQM dimensions
Amjad Al-Khalili; Khairanum Subari
DOI: 10.1504/IJSOM.2014.063244
449-467AHP-PROMETHEE integrated approach for agile concept selection
S. Vinodh; Adithya Patil; T.S. Sai Balagi; P. Sundara Natarajan
DOI: 10.1504/IJSOM.2014.063245
468-482Understanding the importance of total quality management dimensions: critical review of soft and hard aspects
Amjad Al-Khalili; Khairanum Subari
DOI: 10.1504/IJSOM.2014.063246

 

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