International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2013 Vol.15 No.4


Pages Title and author(s)
389-410Applying TOC thinking process tools in managing challenges of supply chain finance: a case study
Arqum Mateen; Dileep More
DOI: 10.1504/IJSOM.2013.054882
411-429Lean manufacturing implementation in an automated production line: a case study
Jaiprakash Bhamu; Ankit Khandelwal; Kuldip Singh Sangwan
DOI: 10.1504/IJSOM.2013.054883
430-448Optimal production and inventory decisions for supply chains with one producer and multiple newsvendors
Majid M. Aldaihani; M.A. Darwish
DOI: 10.1504/IJSOM.2013.054884
449-466Impact of service co-creation on performance of firms: the mediating role of market oriented strategies
Rajeev Verma; Rajagopal; Pável Reyes Mercado
DOI: 10.1504/IJSOM.2013.054885
467-481A multi-objective optimisation model for university course timetabling problem using a mixed integer dynamic non-linear programming
Ali Azadeh; Hassan Gholizadeh; M. Jeihoonian
DOI: 10.1504/IJSOM.2013.054886
482-506The impact of total quality management (TQM) on the hospital's performance: an empirical research
Khairul Anuar Mohd Ali; Main Naser Alolayyan
DOI: 10.1504/IJSOM.2013.054904
507-527The effect of slot-code optimisation on travel times in common unit-load warehouses
Andrea Fumi; Laura Scarabotti; Massimiliano M. Schiraldi
DOI: 10.1504/IJSOM.2013.054925