International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2013 Vol.14 No.4


Pages Title and author(s)
399-420Exploring value co-creation in the emerging business service context
Hanna Komulainen; Jarkko Tapio
DOI: 10.1504/IJSOM.2013.052836
421-444Impact of varying levels of setup time on the performance of algorithms for scheduling a flow shop with sequence dependent setup time
Rajesh Vanchipura; R. Sridharan
DOI: 10.1504/IJSOM.2013.052837
445-465Virtual job shop approach based on reconfigurable machines
Paolo Renna
DOI: 10.1504/IJSOM.2013.052838
466-490Application of fuzzy sets theory in an EOQ model for items with imperfect quality and shortage backordering
Gour Chandra Mahata
DOI: 10.1504/IJSOM.2013.052839
491-508Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Andrea Chiarini
DOI: 10.1504/IJSOM.2013.052840
509-543Continuous maintenance quality improvement using analytic maintenance quality function deployment technique
C. Sugumaran; S. Muthu; S.R. Devadasan; V.R. Pramod; K. Srinivasan
DOI: 10.1504/IJSOM.2013.052841