International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2013 Vol.14 No.3


Pages Title and author(s)
277-297Optimisation of distribution quantity in a multi-product multi-period supply chain using genetic algorithm
Farshid Sobhani; Kuan Yew Wong
DOI: 10.1504/IJSOM.2013.052091
298-320Employees or technology-based services: a practical study of predicting brand equity within the UAE retail banking context
Mohammad Al-Hawari; Maen Ahmad Al-hawari
DOI: 10.1504/IJSOM.2013.052092
321-335A new fuzzy goal directed benchmarking for supplier selection
Majid Azadi; Seyed Mostafa Mirhedayatian; Reza Farzipoor Saen
DOI: 10.1504/IJSOM.2013.052093
336-354Refinement of internet banking service quality scale: a confirmatory factor analysis approach
Mohd Adil; Asif Akhtar; Mohammed Naved Khan
DOI: 10.1504/IJSOM.2013.052094
355-372Solving a generalised precedence multi-objective multi-mode time-cost-quality trade-off project scheduling problem using a modified NSGA-II algorithm
Maghsoud Amiri; Amir-Reza Abtahi; Kaveh Khalili-Damghani
DOI: 10.1504/IJSOM.2013.052095
373-3973PL selection using hybrid model of AHP-PROMETHEE
Ankit Bansal; Pravin Kumar
DOI: 10.1504/IJSOM.2013.052096