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International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2011 Vol.10 No.1


Pages Title and author(s)
1-12A queuing model with balking index and reneging rate
Pen-Yuan Liao
DOI: 10.1504/IJSOM.2011.041986
13-29What is the right cash conversion cycle for your supply chain?
Pan Theo Grosse-Ruyken, Stephan M. Wagner, Ruben Jonke
DOI: 10.1504/IJSOM.2011.041987
30-51Redesigning the design process through interactive simulation: a case study of life-cycle engineering in jet engine conceptual design
Warren Kerley, David C. Wynn, Claudia Eckert, P. John Clarkson
DOI: 10.1504/IJSOM.2011.041988
52-73A novel swarm optimisation approach for risk-based partner selection in virtual enterprises
S.S. Mahapatra, N.R. Nayak, K. Prasanna, G.S. Beriha
DOI: 10.1504/IJSOM.2011.041989
74-93Integrated framework for component variety management: a case study
Gang Wang, Bimal Nepal, Leslie Monplaisir, Steve Ponsock
DOI: 10.1504/IJSOM.2011.041990
94-118Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry
Faisal Talib, Zillur Rahman, M.N. Qureshi, Jamshed Siddiqui
DOI: 10.1504/IJSOM.2011.041991

 

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