International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2010 Vol.7 No.4


Pages Title and author(s)
401-418Six Sigma implementation in the service sector: notable experiences of major firms in the USA
Yasin Ozcelik
DOI: 10.1504/IJSOM.2010.035705
419-439Organisational design alternatives within international operations networks: a transaction cost perspective
Michel Leseure
DOI: 10.1504/IJSOM.2010.035706
440-464DOLADMAICS: a model for implementing Lean Six Sigma in contemporary SMEs
S. Michael Gnanaraj, S.R. Devadasan, R. Murugesh, P.R. Shalij
DOI: 10.1504/IJSOM.2010.035707
465-482An AHP framework of supplier evaluation with reference to high-value and critical items: a case study
Debadyuti Das, Deepak Barman
DOI: 10.1504/IJSOM.2010.035708
483-500Strategic marketing as a managerial approach for enhancing the competitiveness of the tourism business sector in Egypt
Mohammed I. Eraqi
DOI: 10.1504/IJSOM.2010.035709
501-533A multicriteria decision model for the selection of supply chain management software
Gunjan Soni, Rambabu Kodali
DOI: 10.1504/IJSOM.2010.035710