International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2006 Vol.2 No.2


Pages Title and author(s)
109-123An integrated approach for shop floor configuration in fractal manufacturing systems
Sameh M. Saad, Anna M. Lassila
DOI: 10.1504/IJSOM.2006.009496
124-145A scientific basis for the choice of scale in QFD
Solomani Coulibaly, Zhongsheng Hua
DOI: 10.1504/IJSOM.2006.009497
146-167Application of implicitly systemic management innovation methods – an empirical study in Slovenia
Dusko Ursic, Matjaz Mulej
DOI: 10.1504/IJSOM.2006.009498
168-177On horizontal deployment of quality approaches within a firm
S. Thomas Foster, Jr
DOI: 10.1504/IJSOM.2006.009499
178-201A quality function deployment approach to internal benchmarking of critical success factors of strategic quality management
G. Karuppusami, R. Gandhinathan, R. Venkata Rao
DOI: 10.1504/IJSOM.2006.009500