International Journal of Services and Operations Management (IJSOM) Inderscience Publishers - linking academia, business and industry through research

International Journal of Services and Operations Management

Pages	Title and author(s)
1-21	Framework for designing and controlling a multicellular flexible manufacturing system Riccardo Manzini, Alessandro Persona, Alberto Regattieri DOI: 10.1504/IJSOM.2006.009031
22-41	Managing customer satisfaction through efficient listening tools: an evaluation of best practice in four world-class companies S. Maguire, S.C.L. Koh, C. Huang DOI: 10.1504/IJSOM.2006.009026
42-59	A development of business agility enterprise model for competitive advantage: theory and practice Harry W.T. So, Angappa Gunasekaran, Walter W.C. Chung DOI: 10.1504/IJSOM.2006.009027
60-77	IT adoption and manufacturing performance in Kuwaiti industrial corporations M. Tawfik Mady, Omar Khalil DOI: 10.1504/IJSOM.2006.009028
78-94	Web-enabled integration of the voice-of-customer for continuous improvement and product development N. Gunasekaran, V. P. Arunachalam, A. Vinu Selva Kumar DOI: 10.1504/IJSOM.2006.009029
95-108	Optimal single period order size under uncertain demand incorporating freight costs P. L. Abad DOI: 10.1504/IJSOM.2006.009030