International Journal of Services and Operations Management (IJSOM)

International Journal of Services and Operations Management

2005 Vol.1 No.3


Pages Title and author(s)
203-219Service quality and business ethics
Sunil Babbar
DOI: 10.1504/IJSOM.2005.006574
220-238Using a viable system model as a diagnostic tool for small-sized companies
Saud G. Al-Mutairi, Neil D. Burns, Chris J. Backhouse
DOI: 10.1504/IJSOM.2005.006575
239-256Methodological pluralism in case study research: an analysis of contemporary operations management and logistics research
Lotta Hakkinen, Olli-Pekka Hilmola
DOI: 10.1504/IJSOM.2005.006576
257-267The application of ABC analysis in production and logistics: an explanation for the apparent contradiction
S. Viswanathan, Rohit Bhatnagar
DOI: 10.1504/IJSOM.2005.006577
268-282The evolution of build-to-order supply chain and its implications with selected case studies
Yunus Kathawala, Andreas Wilgen
DOI: 10.1504/IJSOM.2005.006578
283-304Project management characteristics associated with Bloom's taxonomy of learning objectives
Alan D. Smith, Dean R. Manna, John C. Turchek, Daniel R. Rota
DOI: 10.1504/IJSOM.2005.006579