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International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2021 Vol.12 No.2


Pages Title and author(s)
109-128Relationship marketing tactics, customer entitlement, and customer behavioural responses
Thi Bich Hanh Tran; Anh Dung Vu
DOI: 10.1504/IJSEM.2021.117244
129-148Exploratory study on the professional situation of hotel directors
Álvaro Dias; Raúl R. Ferreira; Fernando M. Garrido
DOI: 10.1504/IJSEM.2021.117237
149-163Examining the intentions to use crowdfunding platform - an extended technology acceptance model
Hasnan Baber
DOI: 10.1504/IJSEM.2021.117226
164-184Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons: the moderating role of pleasure-arousal-dominance emotional state model
Nidhi Kampani; Deepika Jhamb
DOI: 10.1504/IJSEM.2021.117236
185-209Corporate social responsibility practices and their impact on sustainable development in Saudi Arabia
Mahmoud Abdelaziz Touny; Khaled Alsaeed Qamar; Mahmoud M. Hussein Alayis
DOI: 10.1504/IJSEM.2021.117235

 

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