International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2018 Vol.9 No.2


Pages Title and author(s)
95-110Neural networks to analyse the incidence of customer satisfaction in their loyalty in a tourist destination
Reyner Pérez-Campdesuñer; Alexander Sánchez-Rodríguez; Gelmar García-Vidal; Rodobaldo Martínez-Vivar
DOI: 10.1504/IJSEM.2018.096065
111-124The antecedents of green information system and impact on environmental performance
Zuoming Liu; Huaqing Wang; Ping Li
DOI: 10.1504/IJSEM.2018.096074
125-142Salespeople's trait mindfulness and emotional exhaustion: the mediating roles of optimism, resilience, and self-efficacy
Peerayuth Charoensukmongkol; Pornprom Suthatorn
DOI: 10.1504/IJSEM.2018.096075
143-157The effect of eWOM communication on brand image and purchase intention towards lifestyle products in India
Devkant Kala; D.S. Chaubey
DOI: 10.1504/IJSEM.2018.096077
158-176Corporate reputation, service innovation and cross-buying intention: a test on reciprocal relationship and mediation effect
Sridhar Manohar; Ganesan Palanisamy
DOI: 10.1504/IJSEM.2018.096063