International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2017 Vol.8 No.4


Pages Title and author(s)
227-249Is TQM fading away? A bibliometric analysis of a decade (2006-2015)
Voon-Hsien Lee; Jun-Jie Hew
DOI: 10.1504/IJSEM.2017.095450
250-267Transformation and sustainability relationship in Indian microfinance institutions
Ambika Prasad Pati
DOI: 10.1504/IJSEM.2017.095451
268-286Determinants of customer switching behaviour: evidence from the non-bank financial institutions in Ghana
Ernest Yaw Tweneboah-Koduah; Victoria Mann; Daniel Marboye Quaye
DOI: 10.1504/IJSEM.2017.095452
287-310A snapshot survey of Saudi higher education students' perceptions of SNSs and Web 2.0 as a support learning tool based on the proposed social learning hub model
Suleiman Alsaif; Alice S. Li; Ben Soh
DOI: 10.1504/IJSEM.2017.095453
311-325Banks and markets in the financial service industry: are their roles complementary or competitive in Nigeria?
Augustine C. Arize; Ebere Ume Kalu; Nelson Nwani Nkwor
DOI: 10.1504/IJSEM.2017.095454