International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2023 Vol.38 No.3


Pages Title and author(s)
285-311Comparing two ways of integrating fuzzy Kano and importance performance analysis – with a case study in a beauty clinic
Elia Oey; Grisella Librianne; Elvira Elvira; Damar Aji Irawan
DOI: 10.1504/IJPQM.2023.129604
312-331Assessing technology banking service providers using fuzzy MCDM approach
Rajiv Sindwani
DOI: 10.1504/IJPQM.2023.129618
332-360Planned preventive maintenance effects on overall equipment effectiveness: a case study in Malaysian industry
Amjad Khalili; Md Yusof Ismail; Muhammad Arif Ruzman
DOI: 10.1504/IJPQM.2023.129614
361-387Identification of learning organisation key elements leading to successful implementation of Six Sigma: an empirical study
Anthony Bagherian; Mark Gershon; Vikas Swarnakar
DOI: 10.1504/IJPQM.2023.129612
388-412Development and validation of an equipment cost efficiency framework for integrating financial and operational performance assessment in manufacturing: a case study
Chen Fung Liew; Joshua Prakash; Kok Seng Ong
DOI: 10.1504/IJPQM.2023.129616
413-434Factors influencing the implementation of ISO 9001:2015 in the cement industry in South Africa
Thebe G.Z. Ngwekazi; Bheki B.S. Makhanya; Hannelie Nel
DOI: 10.1504/IJPQM.2023.129613