International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2022 Vol.36 No.2


Pages Title and author(s)
169-186An empirical investigation into the impact of product quality dimensions on improving the order-winners and customer satisfaction
Haitham M. Alzoubi; Gouher Ahmed; Muhammad Alshurideh
DOI: 10.1504/IJPQM.2022.124711
187-207Airline dynamic price prediction using machine learning
Kushal Kumar Ruia; Utkarsh Daga; Aditya Tripathi; Maruf Nissar Rahman; Saurabh Bilgaiyan
DOI: 10.1504/IJPQM.2022.124712
208-241Developing strategies to prioritise and mitigate the risks occurring in project management practices for an agile organisation - a perspective of Industry 4.0 technologies
Santosh B. Rane; Yahya Abdul Majid Narvel
DOI: 10.1504/IJPQM.2022.124705
242-264Navigating recruitment paradox towards human resource productivity through ambidexterity
Mohammad Ali Mahbod; Arash Shahin; Ali Nasr Isfahani
DOI: 10.1504/IJPQM.2022.124709
265-292Insights into customer online reviews of service quality in hotels: evidence from Vietnam
Ha Thu Nguyen; Anh Thi Tu Le; Hoang Nguyen; Phong Thai Le
DOI: 10.1504/IJPQM.2022.124710
293-311Development and validation of instrument for service quality of TQM educational institutions: external customers' perspective
Albert Justice Kwarteng
DOI: 10.1504/IJPQM.2022.124703