International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2021 Vol.32 No.3


Pages Title and author(s)
279-306Developing a model of key managerial competencies using meta-synthesis approach
Sajjad Balali Shahvari; Nour Mohammad Yaghoubi; Milad Vafadar
DOI: 10.1504/IJPQM.2021.113631
307-326Value stream mapping implementation: an operational view
Changiz Valmohammadi; Ali-Asghar Dadashnejad
DOI: 10.1504/IJPQM.2021.113612
327-343An investigation into the impact of employee empowerment on organisational commitment: the case of Zajil International Telecom Company of Jordan
Abdul Azeez Badir Alnidawi; A.S.H. Yousif; Khalid M. Hmdan
DOI: 10.1504/IJPQM.2021.113623
344-368Evaluating performance in the golf course industry using the PPP model
Mohan Rao
DOI: 10.1504/IJPQM.2021.113671
369-382Multi-objective model for the location of distribution centres with cost evaluation, road access and insecurity
Thalía Obredor-Baldovino; Katherinne Salas-Navarro; Luis López-Andrade; Rafael Ariza-Avendaño; Shib Sankar Sana
DOI: 10.1504/IJPQM.2021.113670
383-411Exemplary airline service quality is the way forward to secure passenger confidence in air travel - an empirical study in Malaysia
M.V. Deepa; K. Jayaraman; Seethal Keloth
DOI: 10.1504/IJPQM.2021.113625