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International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2017 Vol.21 No.2


Pages Title and author(s)
143-173Investigating the impact of quality management systems on business performance
Manjot Singh Bhatia; Anjali Awasthi
DOI: 10.1504/IJPQM.2017.083773
174-186Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
Fahimeh Chavoshi; Arash Shahin
DOI: 10.1504/IJPQM.2017.083769
187-202Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
Himanshu Gupta; Chandra Prakash; Vinayak Vishwakarma; Mukesh Kumar Barua
DOI: 10.1504/IJPQM.2017.083770
203-228Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
Vimal Kumar; R.R.K. Sharma
DOI: 10.1504/IJPQM.2017.083774
229-244EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
Rakesh P. Tripathi
DOI: 10.1504/IJPQM.2017.083775
245-263Prioritisation of quality dimensions of after-sales technical services
Bülent Başaran; Aslı Battal
DOI: 10.1504/IJPQM.2017.083776
264-271Deming's chain reaction revisited
Andrés Carrión-Garcia; Angela M. Grisales; Ljubisa Papic
DOI: 10.1504/IJPQM.2017.083777

 

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