International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2013 Vol.12 No.3


Pages Title and author(s)
247-270Cost modelling in maintenance using time-driven activity-based costing
Anwar Meddaoui; Driss Bouami
DOI: 10.1504/IJPQM.2013.056148
271-286The impact of total quality management practices on employee empowerment in the healthcare sector in Saudi Arabia: a study of King Khalid Hospital
Rateb J. Sweis; Ali Al-Mansour; Mohammad Tarawneh; Ghadeer Al-Dweik
DOI: 10.1504/IJPQM.2013.056149
287-312Intelligent quality management system using analytic hierarchy process and fuzzy association rules for manufacturing sector
Phebe Abraham; L. Suganthi
DOI: 10.1504/IJPQM.2013.056150
313-326A combination model using strategic alignment model and balanced scorecard and strategies' prioritisation based on TOPSIS technique
Mehrdad Nazari Asli; Vahid Majazi Dalfard; Kiarash Poursalik
DOI: 10.1504/IJPQM.2013.056151
327-344Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Mohammad Mehdi Tavakoli; Hadi Shirouyehzad
DOI: 10.1504/IJPQM.2013.056152
345-360Differences between Six Sigma applications in manufacturing and the service industry
Andrea Chiarini
DOI: 10.1504/IJPQM.2013.056163