International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2013 Vol.11 No.1


Pages Title and author(s)
1-28Soft TQM practices in Indian cement industry - an empirical study
Tripti Singh; Rameshwar Dubey
DOI: 10.1504/IJPQM.2013.050566
29-56Development and validation of an instrument for measuring critical success factors (CSFs) of technical education - a TQM approach
Anil R. Sahu; Rashmi R. Shrivastava; R.L. Shrivastava
DOI: 10.1504/IJPQM.2013.050567
57-72Labour productivity measurement through classification and standardisation of products
Mohammadreza Salehi; Hadi Shirouyehzad; Reza Dabestani
DOI: 10.1504/IJPQM.2013.050568
73-95Measuring and decomposing productivity change using Hicks-Moorsteen index numbers: evidence from Indian banks
Hitesh Arora; Padmasai Arora
DOI: 10.1504/IJPQM.2013.050569
96-115An analysis of the influence of organisational culture on TQM implementation in an era of global marketing: the case of Syrian manufacturing organisations
Mohamed Haffar; Wafi Al-Karaghouli; Ahmad Ghoneim
DOI: 10.1504/IJPQM.2013.050570
116-130Prioritisation of departments based on service quality dimensions in Isfahan Steel Company: a multiple criteria decision making approach
Arash Shahin; Elham Mehrparvar; Hadi Shirouyehzad
DOI: 10.1504/IJPQM.2013.050571