International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2011 Vol.8 No.1


Pages Title and author(s)
1-32Developing a creative–inventive framework for strategic management and sustainable business excellence
S.K. Breja, D.K. Banwet, K.C. Iyer
DOI: 10.1504/IJPQM.2011.041095
33-44Mapping out ISO 9001, ISO 14001 and other management system standards
Inaki Heras-Saizarbitoria
DOI: 10.1504/IJPQM.2011.041096
45-63A data envelopment analysis model with discretionary and non-discretionary factors in fuzzy environments
Saber Saati, Adel Hatami-Marbini, Madjid Tavana
DOI: 10.1504/IJPQM.2011.041097
64-84The discrepancy between goal expectation and goal achievement of ISO 9000 internal benefits: evidence from Egypt
M. Tawfik Mady
DOI: 10.1504/IJPQM.2011.041098
85-112Quality modelling and analysis of electroplating system using graph theory matrix approach
Abhishek Kumar, Shibu Clement, V.P. Agrawal
DOI: 10.1504/IJPQM.2011.041099