International Journal of Indian Culture and Business Management (IJICBM)

International Journal of Indian Culture and Business Management

2012 Vol.5 No.1


Pages Title and author(s)
1-14Evolution of system dynamics in supply chain management
Rajbir Singh Bhatti; Pradeep Kumar; Dinesh Kumar
DOI: 10.1504/IJICBM.2012.044015
15-36A study on India’s trade relationship with SAARC countries
Ratna Vadra
DOI: 10.1504/IJICBM.2012.044016
37-58An empirical study on customer interaction with a contact centre and its effect on CRM: a multicultural perspective from India
K. Sai Prasaad; Sita Mishra
DOI: 10.1504/IJICBM.2012.044017
59-75Service quality evaluation in electricity utility industry: an empirical study in India
S. Satapathy; S.K. Patel; S.S. Mahapatra; G.S. Beriha; A. Biswas
DOI: 10.1504/IJICBM.2012.044018
76-109A survey on adoption of e-procurement in Indian organisations
Manish Gupta; Rakesh Narain
DOI: 10.1504/IJICBM.2012.044019