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International Journal of Advanced Operations Management (IJAOM)

International Journal of Advanced Operations Management

2012 Vol.4 No.3


Pages Title and author(s)
155-176Total quality management practices in manufacturing and service industries: a comparative study
Faisal Talib; Zillur Rahman
DOI: 10.1504/IJAOM.2012.047634
177-194Employee's perception of the effect of Six Sigma projects on customer satisfaction
Anthony L. Williams; Mahour Mellat-Parast; Stephanie G. Adams
DOI: 10.1504/IJAOM.2012.047635
195-218A theoretical framework of soft TQM in successful implementation
Rameshwar Dubey; Tripti Singh
DOI: 10.1504/IJAOM.2012.047651
219-252Some metaheuristic approaches for optimising tardiness of job and tool in a flexible manufacturing system
P. Udhayakumar; S. Kumanan
DOI: 10.1504/IJAOM.2012.047683

 

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