International Journal of Services, Economics and Management (IJSEM)

International Journal of Services, Economics and Management

2024 Vol.15 No.1


Pages Title and author(s)
1-18Investigating the influence of service quality on loyalty in banking industry: the role of customer engagement
Reza Saral; Reza Salehzadeh; Seyed Mehdi Mirmehdi
DOI: 10.1504/IJSEM.2024.136057
19-33Effect of perceived supervisor support and social support on employees work engagement: how career optimism mediates the relationships
William Philip Wall
DOI: 10.1504/IJSEM.2024.136061
34-50Motivation and organisational culture from the perspective of SME employees - a case study at the time of COVID-19 pandemic
Tibor Zsigmond; Ladislav Mura; Renáta Machová; Ferenc Bakó; Marcell Kupi
DOI: 10.1504/IJSEM.2024.136058
51-62High degree of informality in tourismscape: a threat to tourism service sustainability
Syed S.M. Sadrul Huda; Tazin Islam
DOI: 10.1504/IJSEM.2024.136065
63-83Forecasting symbiosis in tourism enterprise networks: Monte Carlo simulation of risk and return
Ploypailin Kijkasiwat; Jennifer Cave; Nirosha Hewa Wellalage; Stuart Locke
DOI: 10.1504/IJSEM.2024.136056
84-100The study of consumers' post-purchasing behavioural intentions towards organic foods in an emerging economy: from the S-O-R model perspective
Thanh-Binh Phung; Cong-Minh Tran
DOI: 10.1504/IJSEM.2024.136069