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International Journal of Productivity and Quality Management (IJPQM)

International Journal of Productivity and Quality Management

2020 Vol.31 No.1


Pages Title and author(s)
1-27An interpretative structural modelling approach to analysing root causes of defective jobs: a case study in an automobile service industry
Dharyll Prince Abellana
DOI: 10.1504/IJPQM.2020.109327
28-48Driving process improvement from customer preference with Kansei engineering, SIPA and QFD methods - a case study in an instant concrete manufacturer
Elia Oey; Bernice Ngudjiharto; Wennie Cyntia; Monique Natashia; Scherly Hansopaheluwakan
DOI: 10.1504/IJPQM.2020.109326
49-67The conceptual framework of kaizen influence on employee performance
Mehdi Shojaei; Parisa Shojaei
DOI: 10.1504/IJPQM.2020.109360
68-78The concept of ergonomic evaluation for industrial building spaces
Deevesh Sharma; Monica Sharma
DOI: 10.1504/IJPQM.2020.109329
79-97An algorithm for identifying loyal customers in C2C electronic commerce models
Azarnoush Ansari; Ali Sanayei
DOI: 10.1504/IJPQM.2020.109359
98-133Empirical study of the performance of Ontario's pulp and paper mills using bootstrap data envelopment analysis
Shashi K. Shahi; Mohamed Dia
DOI: 10.1504/IJPQM.2020.109330
134-149Risk analysis on the current design of wooden-hulled boats with outrigger using fuzzy FMEA
Miriam F. Bongo; Junny Ann Inot; Claitee Sebios
DOI: 10.1504/IJPQM.2020.109334

 

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