Research on the measuring method and structure mining of organisation conflict
by Lei Liu; Xinan Zhao
International Journal of Information Technology and Management (IJITM), Vol. 18, No. 1, 2019

Abstract: Jehn (1995) divides organisation conflict into task conflict and relationship conflict to grasp the degree and structure of organisation conflict, which can provide effective decision-making basis for dealing with conflict. The authors establish measurement model of organisation conflict, give the weight with the methods of distinguishing individual advantage characteristic and use intergroup conflict scale to measure conflict situation. According to the measurement results, there are three subsequent applications: analysing the conflict intensity, analysing the conflict types and finding the common features of high conflict members. The authors choose market service department and property management department of a company in Shenyang. In those departments, the authors apply the proposed method to analyse the organisation conflict and find out the causes for conflict of high conflict group members.

Online publication date: Fri, 22-Feb-2019

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Information Technology and Management (IJITM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com