Explaining the (In)effectiveness of on-the-job training
by Marcel R. Van Der Klink, Jan N. Streumer
International Journal of Human Resources Development and Management (IJHRDM), Vol. 6, No. 1, 2006

Abstract: This paper discusses the design and outcomes of a study into the effectiveness of on-the-job training (OJT). The study was carried out at the privately owned post offices where novice desk clerks learned the ropes under the guidance of a mentor. A pre-test-post-test design was used and data were collected from trainees, their mentors and trainers. Regression analyses were used to investigate relationships between various variables and training effects. The findings indicate that the training was partly successful. Primarily workplace characteristics and trainee characteristics explained the observed training effects.

Online publication date: Tue, 09-May-2006

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