Hybrid model for enhancement of passenger information management system
by Munir Kolapo Yahya-Imam; Sellappan Palaniappan; Seyed Mohammadreza Ghadiri
International Journal of Networking and Virtual Organisations (IJNVO), Vol. 19, No. 2/3/4, 2018

Abstract: The current booking models (systems) used by interstate bus transport service providers (operators) in Nigeria have two major drawbacks: 1) poor management of traveller information; 2) high operating costs. Although attempts have been made to address these issues, the models are far from satisfactory. The booking (and reservation) processes are still cumbersome and time consuming. Thus, there is an urgent need for an enhanced booking model. This paper presents an improved model using Dijkstra algorithm (DA) and demand responsive transport (DRT) technique. The model has three components: services, techniques and service providers. A purposive and selective sampling technique was used to gather data from 20 interstate bus transport operators and analysis of the data confirmed the need for such an improved booking model.

Online publication date: Thu, 04-Oct-2018

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