Third-party logistics continuous improvement through integrated fleet management: the case of a transport company
by Andreia P.M. Rodrigues; Carina M.O. Pimentel; João C.O. Matias
International Journal of Logistics Systems and Management (IJLSM), Vol. 31, No. 1, 2018

Abstract: In the transport sector, there is a gap that arises in managing fleets with vehicles of different brands, making it ineffective to choose the use of telematics system that each brand offers. This article presents a solution based on a system that uses a single service which is aggregating all fleet of vehicles, irrespective of brand, and allowing their control any time. Thus, it results in improved efficiency on the routes based on a greater consistency of data as similar driving data are obtained for all vehicles. This article uses a case study that shows possibility to reduce travelling costs, allowing the generation of the not greater quality services and hence improving customer satisfaction.

Online publication date: Wed, 22-Aug-2018

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