Can a metric judge usability of software? A psychometric walkthrough
by Pooja Jha; K. Sridhar Patnaik
International Journal of Computer Applications in Technology (IJCAT), Vol. 58, No. 1, 2018

Abstract: The software usability is considered as pooled form of understandability, learnability, operability and attractiveness about software. Usability is gradually more accepted as a significant quality issue for interactive software. This research is based on a case study of an educational industry that takes certain aspects that may be affecting the usability of software. The paper explores a SUMI questionnaire for stressing the importance and role of these factors. Also, a metric known as Cronbach's alpha is used to judge the consistency of software within use of the user. Finally, a regression-based model known as perceived software usability is proposed for enhancing the usability of software based on considered factors.

Online publication date: Tue, 14-Aug-2018

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