Creating an honest, transparent and productive workplace
by Jehangir Bharucha
International Journal of Business Excellence (IJBEX), Vol. 15, No. 4, 2018

Abstract: Interest in employee wellbeing has grown steadily in the past decade. This paper presents the importance of transparency and how the organisational culture can support openness, honesty, and transparency. The perceptions and experience of employees in this regard are not well represented in literature. On the basis of a structured questionnaire administered to employees across sectors and across industries in 18 organisations all over Mumbai city, the paper concludes that employees always appreciate knowing the truth and respect managers who communicate openly and directly. The motives that guide the main decisions need to be explicitly spelt out and the leadership must be perceived as trustworthy. This study recommends actions to foster greater and more consistent transparency within organisations which is the key to a healthy and high performing workplace.

Online publication date: Wed, 08-Aug-2018

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