Relevance of air-traffic controllers' tacit knowledge in enhancing air-traffic control and safety in Ghanaian airspace
by Mohammed-Aminu Sanda
International Journal of Human Factors Modelling and Simulation (IJHFMS), Vol. 6, No. 2/3, 2018

Abstract: This study explored the cognitive and workload demands of air-traffic control activity and the tacit knowledge used by air-traffic controllers to cope with the stress associated with such demands in ensuring air-traffic safety in Ghana. Guided by the systemic structural theory of activity, it was found that the air-traffic control activity entailed several challenges, whereby variety of tasks demand significant cognitive efforts, requiring use of tacit knowledge by the air-traffic controllers to augment their operational performances in order to enhance air-traffic safety. It is concluded that the functional efficiency and effectiveness of human work in the air-traffic control activity can be enhanced by understanding and integrating air-traffic controllers' tacit knowledge in the job design. By implication, this understanding can be incorporated in designing an operator-efficient and effective work system for air-traffic controllers in order to enhance management capacity of air-traffic safety in Ghana.

Online publication date: Fri, 13-Jul-2018

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