A proposed model for leadership styles effect on total quality management implementation: an applied study on telecommunication for mobile service companies in Egypt
by Amal Farouk Soliman
International Journal of Productivity and Quality Management (IJPQM), Vol. 24, No. 3, 2018

Abstract: The effect of different leadership styles on total quality management (TQM) has not been implied in the literature. This study seeks to theoretically investigate the effect of five leadership styles; classified according to personal authority of the leader; on TQM implementation. This study identifies five leadership styles which affect TQM implementation such as transformational leadership, transactional leadership, visionary leadership, charismatic leadership and culture-based leadership. This study associates these five leadership styles to TQM implementation. A conceptual model is tested using a survey data collected from a sample of employees working in the Egyptian telecommunications for mobile service companies. Charismatic leadership has the strongest effect on TQM implementation. The nature of telecommunication for mobile service companies differs from other service sectors' natures. This study is one of the first efforts that empirically examines the effect of leadership styles on TQM implementation

Online publication date: Wed, 04-Jul-2018

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Productivity and Quality Management (IJPQM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com