Women and the glass ceiling in the community of Madrid hotel industry
by Lydia González-Serrano; Teresa Villacé-Molinero; Pilar Talón-Ballestero; Concepción De La Fuente-Cabrero
International Journal of Human Resources Development and Management (IJHRDM), Vol. 18, No. 1/2, 2018

Abstract: The hotel industry labour market has a strong female presence, although women have limited access to management positions. The gender gap in the industry must be identified in order to overcome it. This research is based on a census designed to analyse the participation of women in management positions at the corporate headquarters of hotel chains and 3, 4 and 5 star hotels (independent and related to a chain) in the community of Madrid. The study concludes that there is a glass ceiling due to the male dominance of management and the stereotyping of certain positions (vertical and horizontal segregation). Nevertheless, a change in the trend has been observed and new positions have appeared as a result of ITCs.

Online publication date: Thu, 14-Jun-2018

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