M-government, from rhetoric to reality: learning from leading countries
by Sang M. Lee, Xin Tan, Silvana Trimi
Electronic Government, an International Journal (EG), Vol. 3, No. 2, 2006

Abstract: Mobile Government (m-government) is a strategy and its implementation by the government to provide information, deliver services, engage citizens and improve efficiency through mobile devices. M-government is regarded both as a subset and a supplement of the broader Electronic Government (e-government). With a high penetration rate of mobile devices, m-government initiatives will play an increasingly important role. This paper presents a survey of m-government practices in leading countries, based on a framework of m-government development. Built upon the review, this paper discusses the state-of-the-art, benefits, risks and future directions of m-government.

Online publication date: Fri, 10-Mar-2006

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