The impact of internet and e-commerce on the evolving business models in the financial services industry
by Rashmi Malhotra, D.K. Malhotra
International Journal of Electronic Business (IJEB), Vol. 4, No. 1, 2006

Abstract: The financial services industry has changed profoundly because of a new delivery channel (the internet), the explosion of e-commerce and the emergence of a knowledge-intensive economy. This paper explores the major technology and change drivers of the finance industry. It also suggests ways to develop an overall internet and e-commerce strategy for the financial services industry.

Online publication date: Tue, 07-Mar-2006

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