Examining users' intention to continue using business intelligence systems from the perspectives of end-user computing satisfaction and individual performance Online publication date: Thu, 22-Mar-2018
by Chung-Kuang Hou
International Journal of Business Continuity and Risk Management (IJBCRM), Vol. 8, No. 1, 2018
Abstract: End-user computing satisfaction (EUCS) and individual performance have been recognised by many researchers as critical determinants influencing users' intention to use information systems. Even though a great deal of attention has been paid to the practical decision-making benefits of BI system adoption, there is still a lack of research to explore the nature of EUCS with BI systems and to investigate factors that affect users' intention to continue using BI systems after adopting the systems. Therefore, the purpose of this study is to empirically investigate the relationships between EUCS, continuance intention, and individual performance with BI systems. The empirical data collected from 330 users in the Taiwanese electronics industry showed that higher levels of EUCS can lead to increased BI continuance intention and improved individual performance and that higher levels of individual performance will lead to higher levels of BI continuance intention.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Continuity and Risk Management (IJBCRM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook