Pilots' perceptions of justice and job identification Online publication date: Tue, 02-Jan-2018
by Robert A. Goehlich; Ralf Bebenroth
World Review of Intermodal Transportation Research (WRITR), Vol. 6, No. 4, 2017
Abstract: This article sheds light on pilots' perceptions of justice and their job identification. The research investigates pilots' perceptions of the fairness with which they are treated, how these perceptions might influence their identification with their jobs and whether this identification influences operational safety. The methodological approach integrates the pilot-organisational behavioural model introduced in this research into two commonly known models of the human factor in aviation: the 'Software-Hardware-Environment-Liveware (pilot)-Liveware (team)' - or SHELL - model and the 'Swiss cheese' model. The article includes an outline regarding aviation safety and recommendations for applying our approach to other transportation industries.
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