Occupational stressors among university non-academic staff: results from a representative public university in Ghana Online publication date: Mon, 04-Sep-2017
by Henry Kofi Mensah; Felicia Adoma Fosu; Eric Fosu Oteng-Abayie
International Journal of Business Excellence (IJBEX), Vol. 13, No. 2, 2017
Abstract: This study identified the major stressors affecting non-academic staff in public universities in Ghana. The study is based on a sample survey of administrators from a representative public university in Ghana and applied descriptive and inferential statistics to identified and rank the level of stress. It was found that the incidence of stress among staff is high: never having time for oneself'; anxiety; tension; and lack of concentration on the job. It was found that work methods ambiguity, performance criteria ambiguity, work scheduling ambiguity, workload, and interpersonal relationships were the key job stressors among the non-academic staff. The key external causes of stress identified by the study included marital problems, financial pressure and demands from family and social activities. It is recommended that the university should develop a visible and more proactive stress management strategy to help the employees to deal with stress and its related consequences.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Excellence (IJBEX):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook