How healthcare organisations actually use the internet's virtual space: a field study
by Stefano Baraldi, Massimo Memmola
International Journal of Healthcare Technology and Management (IJHTM), Vol. 7, No. 3/4, 2006

Abstract: For some years now, the opportunity of innovating business models has basically been linked to continual progress in ICT. Healthcare is no exception; information and communication technologies are generally considered the most effective drivers for changing organisation, improving quality, optimising resources, etc. – at least in theory. In practice, it is not clear which and how many of these opportunities are really exploited by organisations operating in healthcare. This article presents the results of a research project aimed at understanding to what degree and how Italian healthcare organisations make use of the virtual space made available to them by the internet.

Online publication date: Tue, 20-Dec-2005

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