Identifying and prioritising job burnout factors using an integrated fuzzy DEMATEL and fuzzy ANP: an empirical study in paramedical society
by Ashraf Sancholi; Habibollah Salarzehi; Mohsen Yaqubi
International Journal of Business Excellence (IJBEX), Vol. 12, No. 2, 2017

Abstract: Recently, many researchers believe that job stress is one of the main problems in the workplace. In an overview, job stress can be attributed to a response to the pressures of the workplace. Given the difficult circumstances under which paramedics work and recurrences of clients, patients and families who expect a definitive treatment, it is essential to consider the psychosocial and social needs of this group of therapists. This study identifies and prioritises factors of job burnout in the paramedical society as a real empirical study. To achieve this goal, the factors and sub-factors of job burnout are extracted by reviewing literature and gathering experts' judgments. To prioritise the factors of burnout, an integrated model is applied based on fuzzy DEMATEL and fuzzy ANP. Fuzzy DEMATEL is used to extract the relationships between factors and sub-factors. Fuzzy DEMATEL outputs are used to form super-matrix for fuzzy ANP. The ANP outputs are global weights of identified factors and sub-factors. Based on the calculated global weights, job burnout factors are prioritised in a paramedical society as a real case study.

Online publication date: Tue, 11-Apr-2017

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Excellence (IJBEX):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com