A knowledge management system introduction model for small- and medium-sized enterprises
by Bertram Tan, Hsiang-chin Hung
International Journal of Management and Enterprise Development (IJMED), Vol. 3, No. 1/2, 2006

Abstract: This study aims to facilitate knowledge management for Small- and Medium-Sized Enterprises (SMEs) by the proposed ISO 9000-based Knowledge Management System (KMS) introduction model. A Delphi study was employed to investigate critical success factors of both knowledge management and ISO 9000. The result helps SMEs easily build their KMSs.

Online publication date: Fri, 25-Nov-2005

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