How initiatives renew operations strategy and its linkage to competitive strategy: a micro-level perspective
by Emmanuel D. Adamides; Eleni Karfaki
International Journal of Services and Operations Management (IJSOM), Vol. 26, No. 2, 2017

Abstract: The research reported in this paper aims at providing a consistent description of the dynamics of bottom-up operations initiatives and their interaction with ongoing operations strategy activity for facilitating their analysis with respect to producing strategic renewal. Towards this end, using actor-network theory, we first develop a conceptual framework for analysing the trajectories of bottom-up operations strategic initiatives as they seek resources and legitimation in the organisation's strategic processes, and then we apply the framework to analyse an operations-led strategic initiative in a training services provider, focusing on its linking to the operations and business level strategic processes.

Online publication date: Tue, 10-Jan-2017

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