Determinants of total employee involvement: a case study of a cutting tool company
by Nagarajan Ramesh; A. Ravi
International Journal of Business Excellence (IJBEX), Vol. 11, No. 2, 2017

Abstract: This research paper explains a case study conducted to examine the factors that influence total employee involvement (TEI) at the organisation level. The business excellence department of Taegutec, a cutting tool manufacturing company in India, implemented various employee participation events with the aim of achieving 70% to challenge the world class manufacturing awards like CII - Exim Bank - Business Excellence Award. Employee involvement on initiatives like 5S, kaizen, QCC, and business excellence models should result in lean projects that help the organisation achieve the world class levels of both the customer and employee satisfaction. Unfortunately, Taegutec was not able to achieve the results and hence management decided to embark on an extensive analysis to identify the cause of poor results of TEI. A descriptive study was developed and results showed that non-availability of a TEI implementation system, lack of awareness levels, weak reward systems, improper and partial implementation of TEI across the various functions of organisations were eventually leading to lack of team work resulting in a culture focused on individuality. An engineering manager can employ the results offered in this article to better prepare their organisations for the implementation of new processes and initiatives.

Online publication date: Sun, 08-Jan-2017

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Excellence (IJBEX):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com