Reaching beyond the reference books in public libraries Online publication date: Wed, 16-Nov-2005
by Ann Curry
International Journal of Web Based Communities (IJWBC), Vol. 1, No. 4, 2005
Abstract: An analysis of the URLs from transaction logs obtained from the public access terminals in four Canadian cities revealed that customers accessed a wide variety of web-based communities devoted to diverse subjects. This paper argues that public library reference librarians should include more web-based communities in the sources that they recommend to customers.
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