Communicative social intelligence: technological concepts for breaking communication impediment
by S.M.F.D. Syed Mustapha, T. Nishida
International Journal of Web Based Communities (IJWBC), Vol. 1, No. 4, 2005

Abstract: Recent advances in information retrieval, data storage, knowledge capture, ontology modelling and semantic web have been significant to internet applications. The web-based community is an internet application with a growing interest to research in various disciplines. With the technology it has, the community boundary is boundless and mutual participation is enabled. Liberalisation in communication has to take place, as it is an important component in synergising the flow of the knowledge circle within the community and the web. The community plays the role of shaping the specific needs of knowledge throughout its organisation such that the communication in expressing intellectual feedback to the system as a process of sharing knowledge will occur. However, the literature has shown that communication enthusiasm and aggressiveness differ among communities by their ethnography and culture. The paper describes the main factors which impede liberalisation in communication among communities in the context of knowledge sharing. As a solution to these problems, communicative social intelligence built on three main technological concepts and how it solves the communication impediments that exist among communities on the web are discussed.

Online publication date: Wed, 16-Nov-2005

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