Application of decision support systems in scheduling/planning of manufacturing/service systems: a critical review
by Ehsan Ardjmand; Iman Ghalehkhondabi; Gary R. Weckman; William A. Young II
International Journal of Management and Decision Making (IJMDM), Vol. 15, No. 3/4, 2016

Abstract: A review of decision support systems' (DSS) history, evolution, taxonomy, and application in the planning/scheduling of manufacturing/service systems is presented. Different research conducted is categorised based on the DSS type applied - as well as the domain of the subject - and their limitations are explored. The investigation in literature indicates that although a considerable theoretical and practical advancement has been achieved in DSSs, in most of the research the applicability of the DSSs proposed remains an open question. Additionally, the integration of DSSs - which is an important issue in terms of proposing a comprehensive solution for manufacturing/service systems - has not been addressed in most of the DSSs reviewed.

Online publication date: Sun, 04-Dec-2016

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